Our commitment
We target WCAG 2.1 Level AA across the patient app, ClinicOS, and this marketing site. Accessibility is a continuous practice, not a one-time certification β we audit, fix, and publish what we find.
Methodology
We test with:
- Automated tooling β
axe-corein CI, blocks PRs on regressions. - Manual screen-reader passes β VoiceOver (mac/iOS), TalkBack (Android), NVDA (Windows) on every Sprint-1 P0 page.
- Keyboard-only audit on every interactive element.
- Pseudo-locale (
en-XA) snapshot tests for layout overflow. - Annual third-party audit by an independent accessibility consultant.
Current conformance
Partially conformant with WCAG 2.1 AA, pending the Sprint 4 third-party audit. Areas where we are confident:
- Heading order strict; no h1βh3 skips.
- Skip-link present and keyboard-visible on every page.
- All interactive icons have labels (
aria-label). - All form fields have visible labels and error association via
aria-describedby. - Marquee + reveal animations respect
prefers-reduced-motion. - Focus-visible style on every interactive element.
- Cookie banner is keyboard-trappable until dismissed.
Known limitations
- The Find page's map view (Sprint 3) is not yet keyboard-navigable in full β we ship a list-view fallback that is.
- X-ray viewer in the patient app is read-only via screen reader (image-only); we're working on annotated descriptions for Sprint 5.
- Some clinic photography may lack alt-text until the production shoot completes Sprint 4.
If you find an issue not listed here, please tell us β see Feedback below.
Feedback
Email a11y@dentacue.com. We respond inside 5 business days. Feedback specifically about clinical-record accessibility goes to trust@dentacue.com (24/7 monitored).
Enforcement
If we cannot resolve a complaint, you may escalate to the National Commission for Persons with Disabilities (NCPWD) in Nigeria. We will not retaliate for an accessibility complaint.