Accessibility

WCAG 2.1 AA, audited annually.

What we test, what passes today, what doesn't yet, and what we're doing about it. Plain language; no fluff.

Last updated Version 1.0

Our commitment

We target WCAG 2.1 Level AA across the patient app, ClinicOS, and this marketing site. Accessibility is a continuous practice, not a one-time certification β€” we audit, fix, and publish what we find.

Methodology

We test with:

  • Automated tooling β€” axe-core in CI, blocks PRs on regressions.
  • Manual screen-reader passes β€” VoiceOver (mac/iOS), TalkBack (Android), NVDA (Windows) on every Sprint-1 P0 page.
  • Keyboard-only audit on every interactive element.
  • Pseudo-locale (en-XA) snapshot tests for layout overflow.
  • Annual third-party audit by an independent accessibility consultant.

Current conformance

Partially conformant with WCAG 2.1 AA, pending the Sprint 4 third-party audit. Areas where we are confident:

  • Heading order strict; no h1β†’h3 skips.
  • Skip-link present and keyboard-visible on every page.
  • All interactive icons have labels (aria-label).
  • All form fields have visible labels and error association via aria-describedby.
  • Marquee + reveal animations respect prefers-reduced-motion.
  • Focus-visible style on every interactive element.
  • Cookie banner is keyboard-trappable until dismissed.

Known limitations

  • The Find page's map view (Sprint 3) is not yet keyboard-navigable in full β€” we ship a list-view fallback that is.
  • X-ray viewer in the patient app is read-only via screen reader (image-only); we're working on annotated descriptions for Sprint 5.
  • Some clinic photography may lack alt-text until the production shoot completes Sprint 4.

If you find an issue not listed here, please tell us β€” see Feedback below.

Feedback

Email a11y@dentacue.com. We respond inside 5 business days. Feedback specifically about clinical-record accessibility goes to trust@dentacue.com (24/7 monitored).

Enforcement

If we cannot resolve a complaint, you may escalate to the National Commission for Persons with Disabilities (NCPWD) in Nigeria. We will not retaliate for an accessibility complaint.